In line with government restrictions, from Tuesday 5th January, Swan Walk will remain open for essential shopping, take away and click & collect collections.


Essential stores remaining open are:


Grape Tree

Holland & Barrett (closed 12-1pm)







Stores offering Call/ Click & Collect:

Body Shop (Call & Collect)



Little Luxuries




Restaurants/ Cafes offering takeaway:

D & D

Muffin Break


The pandemic has presented unprecedented and extraordinary challenges for our communities, our retailers, our teams, and our customers and we would like to thank our shoppers for their continued support.

Swan Walk continues to monitor the situation and Government’s public health guidance closely, we will keep all our shoppers updated via our website and social media channels.

The safety of our shoppers, employees and retailers is paramount and please be reminded that to keep you safe:

  • Customers visiting the centre are required to wear a face covering at all times while in the centre to protect themselves and others.
  • Please continue to follow the floor markings and keep left, including the one-way system in Swan Square.
  • Hand Sanitiser remains available at all entrances to the centre
  • Only 1 person or household allowed in the lifts at any one time
  • Some stores can accommodate a small waiting area and will direct customers accordingly. In other areas of the centre if a store has reached capacity you will need resume shopping at other stores and come back at a later time.
  • Should the centre reach occupancy and need to close for a short time then customers will need to wait in Carfax, West Street or return to the car parks.

Our stores that are open are operating with safety measures in place which will include limiting the number of people allowed in store at any one time and require customers to wear a face covering.

Respect Others, Stay Safe.