COVID-19

In line with government restrictions, from Thursday 5th November, Swan Walk will remain open for essential shopping, take away and click & collect collections.

The following stores will be open:

ESSENTIAL SHOPPING

Boots

Mon to Fri: 08:30 – 18:00

Sat: 08:30 – 18:00

Sun: 10:30 – 16:30

 

Grape Tree

Mon to Fri: 09:00 – 17:30

Sat: 09:00 – 17:30

Sun: 10:30 – 16:30

 

Holland & Barrett

Mon to Fri: 09:00 – 17:30

Sat: 09:00 – 17:30

Sun: 10:30 – 16:30

 

M&S

Mon to Fri: 08:30 – 19:00

Sat: 08:30 – 19:00

Sun: 10:30 – 16:30

 

Post Office

Mon to Fri: 08:30 – 18:00

Sat: 08:30 – 18:00

Sun: 10:30 – 14:30

 

Superdrug

Mon to Fri: 09:30 – 17:30

Sat: 09:30 – 17:30

Sun: 10:30 – 16:30

 

Superdrug Pharmacy

Mon to Fri: 08:30 – 17:30

Sat: 08:30 – 17:30

Sun: 10:30 – 16:30

 

WHSmith

Mon to Fri: 08:30 – 18:00

Sat: 08:30 – 18:00

Sun: 10:30 – 16:30

 

Wilko

Mon to Fri: 09:00 – 17:30

Sat: 09:00 – 17:30

Sun: 10:30 – 16:30

 

FOOD COLLECTION & TAKE AWAY

D&D Coffee & More

Mon: Closed

Tue to Fri: 09:00 – 14:30

Sat: 09:00 – 14:30

Sun: Closed

 

Muffin Break

Mon to Fri: 08:30 – 17:30

Sat: 08:30 – 17:30

Sun: 10:30 – 16:30

 

CLICK & COLLECT ONLY

Gobsmack Comics

Wed: 10:00 – 17:00

Thur: Closed

Fri: 10:00 – 17:00

Sat: Closed

Sun to Tue: Closed

 

Next (Online returns only)

Mon – Fri: 10:00 – 18:00

Sat: 10:00 – 18:00

Sun: 11:00 – 16:30

 

Sienna Rocks

Mon to Fri: 10:00 – 14:00

Sat: Closed

Sun: Closed

 

The Body Shop

Call & collect only: 01403 259 172

 

The Little Luxuries Co.

Mon to Fri: 14:00 – 17:00

Sat: 14:00 – 17:00

Sun: Closed

 

The pandemic has presented unprecedented and extraordinary challenges for our communities, our retailers, our teams, and our customers and we would like to thank our shoppers for their continued support.

Swan Walk continues to monitor the situation and government’s public health guidance closely, we will keep all our shoppers updated via our website and social media channels.

The safety of our shoppers, employees and retailers is paramount and please be reminded that to keep you safe:

  • Customers visiting the centre are required to wear a face covering at all times while in the centre to protect themselves and others.
  • Please continue to follow the floor markings and keep left, including the one-way system in Swan Square.
  • Hand Sanitiser remains available at all entrances to the centre.
  • Only 1 person or household allowed in the lifts at any one time.
  • Some stores can accommodate a small waiting area and will direct customers accordingly. In other areas of the centre if a store has reached capacity you will need resume shopping at other stores and come back at a later time.
  • Should the centre reach occupancy and need to close for a short time then customers will need to wait in Carfax, West Street or return to the car parks.
  • Our stores that are open are operating with safety measures in place which will include limiting the number of people allowed in store at any one time and require customers to wear a face covering.

Respect Others, Stay Safe.