Centre Info

Contact us

Postal Address
Swan Walk Centre Management
12 Swan Walk
Horsham
West Sussex
Rh12 1HQ

Telephone: 01403 210 014

If you are interested in a vacant unit please click here

For all other enquiries please fill in the form below; you will be contacted as soon as possible.

Please note the Car Park is owned and managed by Horsham District Council so we are unable to assist with Car Park enquiries, for assistance please click here or call 01403 230 721

Opening Hours

Swan Walk is open from, 9am to 5.30pm Monday to Saturday and 10.30am to 4.30pm on Sundays.

Individual store times may vary

Facilities

Accessible Toilets
Disabled toilet facilities are available and are operated via the RADAR Key system.

Radar keys are available for free from Horsham District Council for those who qualify; please contact 01403 215 100. They are also available online.

Changing Places
Thousands of people need Changing Places toilets to enable them to get out and about to enjoy the day-to-day activities many of us take for granted. Swan Walk is proud to offer the first Changing Places facilities in Horsham town centre.

Our facility includes a changing bench and a hoist along with a toilet with a screen so parents and carers have some privacy if they need to use the toilet.

http://www.changing-places.org/

Baby Changing Facilities
Baby Changing facilities are available alongside our disabled toilets as well as within the Male and Female toilets.

The Living Room
Located next to EE, The Living Room is our free community space which offers visitors a quiet place to relax. As well as seating areas the space offers a place to charge your electrical devices and a free book swap library in support of Cancer Research UK.

Cash Machines
Swan Walk has three cash machines available within the centre:

  • M&S
  • Post Office
  • Wilko

Currency Exchange
If you require currency for your next trip abroad please visit:

  • M&S
  • Post Office
  • TSB

Bottle Filling Station
Located near our toilet facilities is our bottle refilling station which allows you to enjoy free drinking water whilst helping the environment by reducing the use of plastic bottles.

Car Park

SWAN WALK CAR PARK IS OWNED AND MANAGED BY HORSHAM DISTRICT COUNCIL: 01403 230 721

For live car park space availability across Horsham please click here.

Swan Walk car park is situated off Albion Way and there are 900 spaces. The car park is open 24 hours a day. Charges apply between 8am to 6pm Monday to Sunday.

Swan Walk car park is a pay on foot car park. Pay Machines are located on Level 1, 2, 3of the car park and opposite Wilkos. Please note there are no machines located in Swan Walk Shopping Centre. If you are parked on Level 4 you will need to visit and pay machine on another level before exiting the car park.

Swan Walk car park is a ANPR ticketless system, for more information click the Smart Park logo.

Car Park Accessibility

There are designated disabled parking bays situated on level 2 of the car park. Parent and Baby marked car parking bays are located on the third floor Swan Walk car park.

Parking Tariff

2 hours £2.40
3 hours £3.60
4 hours £4.80
5 hours £6.00
6 hours £7.20
8 hours £8.40
Over 8 hours £12.00

Sunday all day parking £1.50

Bank Holiday all day parking £1.50

Leasing

Swan Walk offers 250,000 sq ft of high-quality retail space.

Swan Walk is part of Aviva Investors Real Estate

For leasing and short-term occupancy opportunities, please contact JLL:

Ryan Kennedy
Contact Number: 020 7318 7884
Email: [email protected]

Richard Yendle
Contact Number: 0207 087 5218
Email: [email protected]

Commercialisation

Working with Swan Walk – information for promoters and mall retailers

Swan Walk is a family friendly centre and we seek quality products and services that will be popular with and suitable for our customers.

If you are interested in promoting or taking mall retail space, please let us have as much information as possible about your business, what you are offering to our customers and how you would like to go about working with us, including timescales.  In return, we will give you feedback and support and let you know which spaces are most suitable and the costs involved.

You will need to provide your own kiosk or promotional equipment.  To support your application please send us some images of your product, your branding and any additional equipment you would like to bring to the centre.

Information should be sent to [email protected] or [email protected]

Once a booking has been accepted and processed we will need a full risk assessment and evidence of your public liability insurance covering £5 million, relevant licences to trade and compliance documents in line with fire regulations. If you are a food operator you will need to provide food hygiene training evidence for you and your staff for our records.

Horsham

Swan Walk is located within the beautiful historic market town Horsham. As well as offering visitors lovely surroundings the town boasts a growing range of fantastic restaurants including the popular Bills Cafe and Côte.

Alongside Swan Walk the town also offers shoppers a great range of exciting brands and local independents which have something for everyone. The town’s markets are not to be missed with their delicious range of local produce and unique handcrafted pieces.

For more information about the wonderful shopping, culture, and events Horsham has to offer please visit:

Visit Horsham

Horsham Markets

The Capital Theatre

Horsham Museum